Customer Care
 Who is a GMS Customer?
- Engineers with a new product concept and looking for design resources
- Entrepreneurs moving from a prototype design to low volume production
- Marketing managers needing to accelerate production to a higher volume quickly
- Purchasers exploring outsourcing for the first time
- Production managers looking to temporarily augment their existing output
- Materials managers searching for lower materials and labor costs
- Production planners with variable requirements in need of a firm fixed cost of goods.
How will your company benefit from our services?We welcome the opportunity to explore your requirements and give
you a specific answer to that question.Please contact us today. Through the past 7 years, Global Manufacturing
Solutions has earned a reputation for outstanding Technical Support and Customer Service. Working as a team with our customers, vendors and employees is the basis of our success. Technical Support  As our established accounts know, our service extends well past the sale. We constantly review our purchasing and manufacturing processes to trim costs,
purchase superior components, and review alternate manufacturing solutions to produce a superior end product. We work with your buyers to insure you are getting the best product at the best price.
In the unlikely event a customer receives a defective product, our ISO-9000 compliant RMA system will insure the repair or replacement receives the highest priority.
Package Tracking
It doesn't matter how well made the product if it doesn't arrive on time. We ship via UPS and FedEx. We want to
make sure the package gets to you on time and in good condition. So, via our web site, we make it possible for you to quickly and easily track your package.
If you have the package tracking number, just click on FedEx, or type in your UPS tracking number in the field below. If you need the tracking number for your order contact Tim Thorner |
